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High Range Magic Refund Policy and Satisfaction Guarantee

July 24, 2026 · Mars Gelfo

High Range Magic offers two paths to a full refund. Here is exactly how the guarantee works, why it requires real participation, and what our refund record says about the program.

Programs that promise transformation usually ask you to take a leap of faith.

In fact, for our first two years we had a “no refund” policy. But some qualified applicants hesitated to join, for fear of wasting their money.

So, we created the High Range Magic refund policy to make that leap feel safer without pretending that results happen passively.

The principle is simple:

If you genuinely participate and your High Range Magic results still do not delight you, you should not be stuck paying for it.

The guarantee protects committed participants, not people who enroll, disappear, and later decide the program somehow failed them.

The short version

High Range Magic offers two full-refund pathways:

  1. A 30-day money-back guarantee for players who participate fully during their first month and decide the program is not right for them.
  2. An end-of-program satisfaction guarantee for players who complete the work in good faith but remain dissatisfied with their results.

And here is the part we are proudest of:

Of the hundreds of French horn players who have joined High Range Magic, nobody has ever asked for a refund.

Not one.

That does not mean every participant had an effortless experience. High range development can challenge long-standing habits, assumptions, and fears.

But the players who entered the process found enough value, progress, support, and growth that none chose to invoke the refund policy.

How the 30-day guarantee works

During your first 30 days, you can request a full refund if you decide High Range Magic is not right for you.

To qualify, you must have meaningfully experienced the program. That includes:

  • Completing the check-in form twice each week
  • Completing your 1:1 onboarding call
  • Completing Modules 1 through 3 and their checklist items
  • Completing your Alchemy Call with Mars
  • Attending at least four Office Hour calls and volunteering for coaching

Why these requirements?

Because we want your decision to be based on the actual program, not on the fear that can arise before real participation begins.

Four weeks is enough time to meet the coaches, experience the teaching system, apply the core ideas, receive direct support, and see whether the approach resonates with your playing.

If you do that and conclude that High Range Magic is not for you, we will respect the decision.

How the end-of-program guarantee works

Sometimes a program feels right, but a participant reaches the later stages and still feels dissatisfied with the outcome.

Our satisfaction guarantee covers that situation too.

To use it, you must tell us by Day 90 that you are dissatisfied and considering a refund. This matters because it gives us a real opportunity to help rather than learning about the problem after the coaching relationship has ended.

To qualify for a refund at the end of the agreed period, you must have:

  • Completed all 12 module checklists to the best of your ability
  • Completed the required private coaching calls
  • Attended at least 12 Office Hour calls and volunteered for coaching
  • Made a sincere, good-faith effort throughout the program

Perfection is not required.

Honest participation is.

If you meet those conditions and remain dissatisfied, High Range Magic refunds your full investment within five business days after the end of your enrollment period.

Why our guarantee requires participation

There are two bad extremes in online education.

One is the rigid no-refunds-ever policy, which places nearly all the risk on the student.

The other is a vague, unconditional promise that treats transformation like an Amazon return. That ignores the fact that coaching outcomes depend on collaboration.

We chose a third path.

High Range Magic commits to providing the curriculum, live coaching, private support, feedback, community, and serious attention needed to help you transform your playing.

You commit to showing up, practicing, asking for help, and letting us know when something is not working.

The guarantee holds both sides accountable.

That is especially important in horn playing. A breakthrough may require trying an unfamiliar approach, submitting a vulnerable video, receiving live feedback, or questioning an idea you have believed for decades.

We cannot do that work for you, but we can stand beside you while you do it.

Why has nobody requested a refund?

We cannot prove a single universal reason.

Our best explanation is that High Range Magic does not leave people alone with a pile of videos.

Participants receive a structured progression, practice-alongs, live coaching, private support, specific milestones, and a community working toward the same goal. When someone struggles, the answer is not simply, “Practice harder.” We investigate what is actually happening and adapt.

The refund policy is real.

Our confidence does not come from hiding it. It comes from knowing that hundreds of players have entered the program, and not one has chosen to use it.

Frequently asked questions

Does High Range Magic offer a full refund?

Yes. Qualified participants can receive a full refund through either the 30-day money-back guarantee or the end-of-program satisfaction guarantee.

Can I cancel my payment plan if I stop participating?

High Range Magic is not a subscription. Enrolling commits you to the full tuition, including any agreed payment plan, unless you qualify for a refund under the written policy.

Do I need perfect attendance to qualify?

No. The policy requires specific participation milestones and a good-faith effort, not perfection.

Why must I report dissatisfaction by Day 90?

Early notice gives the coaching team time to understand the problem, offer additional support, and help you pursue a satisfying outcome before the program ends.

Has anyone ever requested a High Range Magic refund?

No. Of the hundreds of players who have enrolled, nobody has ever asked for one.

The promise behind the policy

We do not promise that High Range Magic will feel easy.

We promise to take your goals seriously, provide a powerful process, and work with you in good faith.

We ask you to bring the same commitment.

When both sides do that, the results can be extraordinary. Our refund record speaks for itself.

This article summarizes the High Range Magic refund policy for general information. The current written enrollment agreement governs each participant's eligibility and terms.